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TERMS AND CONDITIONS

Welcome to Junno! These Terms and Conditions ("Terms") govern your use of our website (www.junno.co.za) and any purchases made through it. By accessing or using the site, you agree to comply with and be bound by the following Terms. Please read them carefully.

1. About Us

Junno is a lifestyle brand offering stylish and functional essentials for modern women – including drinkware, tote bags, laptop bags, and other daily accessories. All items are carefully curated to blend practicality with elegant design.

2. Eligibility

You must be at least 18 years old to use this site or have the involvement of a parent or guardian. By using our website, you warrant that you meet these requirements.

3. Products and Availability

All products displayed on the site are subject to availability. We reserve the right to change or discontinue products without notice. While we aim to ensure product images and descriptions are accurate, minor variations in color or size may occur.

4. Pricing and Payment

Prices are shown in South African Rand (ZAR) and are inclusive of VAT unless otherwise stated.

We accept secure payments via:

  • Yoco
  • Prices are subject to change without notice. Orders will only be processed once full payment has been received and confirmed.

5. Shipping and Delivery

We deliver nationwide in South Africa. Standard delivery times are 3–7 working days depending on location and courier availability. Delivery fees are calculated at checkout.

Please refer to our Shipping Policy for more details.

6. Returns and Exchanges

We accept returns within 7 days of delivery for unused, undamaged items in original packaging.

Custom or personalized items are not eligible for return unless faulty.

To initiate a return, contact us at Admin@junno.co.za. Refunds will be processed within 7–10 working days upon approval.

Please see our Returns Policy for full terms.

7. Intellectual Property

All content on this site – including images, logos, graphics, and product designs – is the property of Junno or its licensors and may not be copied, reproduced, or used without written consent.

8. User Conduct

You agree not to:

Use the site for unlawful purposes

Interfere with the site’s security or operation

Submit false or misleading information

We reserve the right to restrict or terminate access to any user who violates these terms.

9. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.

10. Limitation of Liability

Junno shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved in South African courts.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the site after changes implies acceptance.

13. Contact Us

For any questions or concerns, please contact:

Email: Admin@junno.co.za

Phone: +27 64 528 1952

Shipping Policy 

We deliver anywhere in South Africa.

  • Orders ship within 1–3 working days
  • Delivery takes 3–14 working days
  • Shipping fees are calculated at checkout
  • Please ensure your delivery address is correct

You'll get tracking info once your order is on the way.

Returns Policy 

If you're not happy with your purchase, you can return it within 7 days of delivery.

  •  Item must be unused and in original packaging
  •  No returns on custom or personalized items (unless faulty)

To start a return, email Admin@junno.co.za with your order number. Refunds are processed within 7–10 working days once the return is approved. Shipping fees are non-refundable unless it’s our mistake.

Privacy Policy 

We respect your privacy. Junno collects basic information like your name, contact details, and delivery address to process orders and improve your experience.

We do not sell or share your personal data with third parties, except for payment and delivery purposes. All data is securely handled.

By using our site, you agree to this. For questions, email us at Admin@junno.co.za